Here at Gardiners we pride ourselves on excellent customer service. Take a look at our Trust Pilot reviews!
We are a reclamation business; therefore, most of our items are heavy, bulky items and generally require third party assistance i.e. a Hiab, flatback, tail lift or pump truck. We use contractors for such deliveries but will always endeavour to fulfil requirements.
We deliver nationwide!
Delivery costs are calculated automatically at checkout once the address and postcode are entered.
We deliver ourselves within a 40 mile radius of our yard and costs vary between £10 – £45 inc. VAT and up to a maximum of 1.5 ton per trip *** Heavier loads may be delivered by a hiab and therefore may incur an addition cost *** These deliveries will generally be delivered the same day up to five working days.
For deliveries between 40-60 miles of radius from our yard we may deliver ourselves, we may use a third part courier, it all depends on what the product is, the weight and ability to unload. Please call our office for a cost.
For all other deliveries 60 miles and above we use the courier company Pallet Force, who’s prices are calculated on weight and pallet size. i.e. (quarter pallet 250kg, half pallet 500kg, full pallet 1000kg, multiple pallets of 1000kg). Once a courier shipment leaves our yard we don’t have any control on the time it will arrive but from experience this is usually within 2-3 working days ** Due to unforeseen circumstances and use of a third party, we cannot be held responsible for any delays ** and we’ll happily provide tracking information where possible.
If any items you’ve selected don’t show an option for delivery please give us a call on 01782 334532, it may be restricted by length or weight but we will be able to supply a cost on request.
There is also a section at checkout for any notes, so if you require a certain delivery day please enter any information in this section.
All deliveries made by ourselves will be made in normal working hours, between 8am and 4.30pm Monday to Friday and 9am-1pm Saturday. If you require delivery outside these times please contact us.
All deliveries made by a third party courier could be delivered between the hours of 7am and 9pm Monday to Friday.
We endeavour to complete all deliveries within 1 – 4 working days of receiving your order, depending on location and availability.
Please leave any special instructions on delivery in the notes section at checkout. Our drivers will deliver kerbside or on your driveway if this is possible. Please leave us your mobile number if possible to ensure a smooth delivery
PLEASE NOTE WHEN PALLETFORCE IS THE DELIVERY METHOD
The delivery driver will not take items into back gardens or over gravel or grass to get to hardstanding as the pallet truck they use is not designed for use on soft ground.
The pallets must be placed on hardstanding but cannot be left on pavements if causing an obstruction. We must also be notified of any vehicle restrictions before the order is placed.
If you require any abnormal delivery requests, please contact us via the enquiry form, email, or telephone on 01782 334532.