Here at Gardiners we pride ourselves on excellent customer service. Take a look at our Trust Pilot reviews!
We are a reclamation business; therefore, most of our items are heavy, bulky items and generally require third party assistance i.e. a Hiab, flatback, tail lift or pump truck. We use contractors for such deliveries but will always endeavour to fulfil requirements.
We deliver nationwide!
Delivery costs are calculated automatically at checkout once the address and postcode are entered.
There is also a section at checkout for any notes, so if you require a certain delivery day please enter any information in this section. We deliver within a 70 mile radius from £10 – £40 plus VAT up to a maximum of 2 ton, prices increase marginally per ton above this as our delivery costs are calculated by weight. These deliveries will generally be within three to five working days, although in some cases we can accommodate same or next day. We use Pallet force for our deliveries over the 70 mile radius and price is calculated based on weight and pallet size. i.e. (quarter, half, full pallet)
For delivery outside a seventy mile radius, we use two third party transport companies. Once the shipment leaves our yard we do not have any control but will happily provide tracking information. We will do our utmost to complete your order in the required timeframe.
All deliveries will be made in normal working hours, between 8am and 5pm Monday to Friday. If you require delivery outside these times please contact us for details.
We endeavour to complete all deliveries within 3 – 5 working days of receiving your order but pride ourselves on a speedy delivery service of next day and if possible, same day, depending on location!
Please leave any special instructions on delivery in the notes section at checkout. Our drivers will deliver kerbside or on your driveway if this is possible. Please leave us your mobile number if possible to ensure a smooth delivery
PLEASE NOTE WHEN PALLETFORCE IS THE DELIVERY METHOD
The delivery driver will not take items into back gardens or over gravel or grass to get to hardstanding as the pallet truck they use is not designed for use on soft ground.
The pallets must be placed on hardstanding but cannot be left on pavements if causing an obstruction. We must also be notified of any vehicle restrictions before the order is placed.
If you require any abnormal delivery requests, please contact us via the enquiry form, email, or telephone on 01782 334532.